Standard Chartered is a global bank with a long history of more than 170 years. SCB is large enough to create real impact, yet flexible enough to move quickly. SCB goal is to make a positive difference for our clients, our communities, and our people. SCB enjoy challenges, welcome new ideas, and always look for better ways to grow. If you want a meaningful career with a bank that truly makes a difference, SCB would love to have you. SCB value your unique skills and look forward to what you can bring.
Job Overview & Requirements
The Tele Calling Officer – Collection role supports effective recovery of past-due accounts through professional customer engagement and structured collection strategies. This position focuses on achieving financial targets, ensuring regulatory compliance, and maintaining accurate system records while delivering a fair and respectful customer experience. You will work collaboratively with internal teams to minimize risk, improve recovery outcomes, and uphold the bank’s ethical and conduct standards.
Highlights:
- Manage inbound and outbound collection calls
- Achieve recovery targets and compliance standards
- Support risk control and customer resolution
| Core Info | Details |
|---|---|
| Position | Tele Calling Officer – Collection |
| Company Name | Standard Chartered Bank |
| Location | Colombo, Sri Lanka |
| Current Date | 12 January 2026 |
| Average Salaries | LKR 50,000 – 75,000 per month |
| Application | Apply Now |
| Source | Standard Chartered bank careers |
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