Job Summary – Reservations Executive
As a Reservations Executive at Sheraton Kosgoda Turtle Beach Resort, you will play a key role in ensuring seamless guest reservation experiences while upholding the resort’s high service standards. With a corporate approach focused on precision, professionalism, and guest satisfaction, you will oversee room blocks, manage reservation procedures, and support daily operations. This role requires strong communication skills, attention to detail, and the ability to resolve guest concerns efficiently. You will also assist in training and guiding team members, helping maintain a collaborative and service-driven work environment committed to excellence.
Highlights
- Process reservations, changes, and cancellations with accuracy
- Maximize revenue using effective sales techniques
- Assist in training, scheduling, and staff development
- Uphold company policies, quality standards, and guest service excellence
Core Info Table
| Field | Details |
|---|---|
| Position | Reservations Executive |
| Company Name | Sheraton Kosgoda Turtle Beach Resort |
| Location | Kosgoda, Sri Lanka |
| Job Type | Full Time |
| Current Date | January 30, 2026 |
| Average Salaries | LKR 90,000 – 150,000 monthly |
| Application | Apply Now |
| Source | Marriott Careers |
FAQ
1. What qualifications are required for the Reservations Executive role?
A high school diploma or GED equivalent is required, along with at least two years of related experience and one year of supervisory experience.
2. What systems will I use in this position?
You will work with hotel reservation systems to input, manage, and verify guest bookings and related data.
3. Does this role involve guest interaction?
Yes, you will frequently interact with guests via phone and other communication channels, providing information and assistance.
4. Are there opportunities for career growth?
Yes, the role includes leadership responsibilities such as training and coaching, offering pathways for advancement within hotel operations.
How To?
How to apply for the Reservations Executive position?
Follow the application guidelines provided by the resort’s recruitment portal or contact their HR department for submission details.
How to know if this role is right for you?
If you excel in guest service, enjoy administrative accuracy, and thrive in a fast-paced hospitality environment, this position may be an excellent fit.