Website Dialog Axiata PLC
Data Analyst
Location: HO / Corporate Building – 3rd Floor
Division: Group Analytics / Business Unit
Closing Date: 31/05/2026
Job Purpose
The Data Analyst is responsible for the end-to-end lifecycle of data—from ingestion and processing to advanced modeling and presentation. This role bridges the gap between raw data and strategic action, delivering high-impact dashboards, reports, and predictive insights that drive future business opportunities and operational improvements.
Key Responsibilities
Data Engineering & Analysis
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Data Mining: Extract data from primary and secondary sources, reorganizing it into formats optimized for both human interpretation and machine learning.
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Preparation & Quality: Lead data cleansing, feature engineering at scale, and exploratory data analysis (EDA) to ensure high-quality inputs for analytical tasks.
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Hypothesis Testing: Conduct quantitative and qualitative analysis, including scientific experiments and hypothesis testing, to validate business use cases.
Strategic Insights & Visualization
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Dashboard Development: Design and manage operational reports and automated dashboards using Tableau or Safe Harbor to cater to divisional requirements.
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Business Synthesis: Translate complex research findings into easy-to-understand terms for business stakeholders and senior management.
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Metric Definition: Define and track key performance indicators (KPIs) such as incremental take-up, revenue growth, ROI, and overall campaign effectiveness.
Modeling & Optimization
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Predictive Modeling: Ensure predictive models are live, automated, and integrated into key business processes.
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Model Maintenance: Perform periodic revisions and retraining of statistical models to ensure ongoing accuracy and performance.
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Optimization: Measure the impact of data initiatives and identify further areas for resource optimization and commercial growth.
Collaboration & Leadership
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Stakeholder Influence: Conduct consultative meetings with internal teams to share insights and drive the adoption of new projects and campaigns.
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Cross-Functional Teamwork: Work within agile, cross-functional teams to develop and trial innovative use cases.
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Grooming & Empowerment: Act as a subject matter expert to train and empower “Edge Users” in SQL and Tableau for self-service data extraction.
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Documentation: Maintain rigorous documentation of methodologies, source codes, and version control in line with development best practices.
Candidate Profile
Education & Certifications:
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Degree: BSc in IT, Computer Science, AI, Data Science, Statistics, Software Engineering, Economics, or Business.
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Technical Training: Completion of Axiata Fast-forward Training and relevant MOOC certifications.
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Tool Proficiency: Continuous training to become a subject matter expert in SQL, Python, or R.
Technical & Professional Skills:
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Analytical Rigor: Proven ability to apply scientific methods to solve operational and interpersonal problems.
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Agile Mindset: Adherence to agile development practices and a high tolerance for ambiguity.
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Communication: Strong presentation skills with the ability to influence stakeholders at all levels of the organization.
Special Requirements:
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Must achieve a score of 70% or above in the entry-level examination.
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A passion for creating business value through data-driven storytelling and research.
This is an Equal Opportunity Role.
Location: Colombo, Sri Lanka
Company: Dialog Axiata PLC
To apply for this job please visit hcmcloud.dialog.lk.