IT Officer (System Support)

IT Officer (System Support)

Company Overview

Elcardo Industries (Pvt) Ltd

• Established: Since 1985

• Description: A well-established manufacturing company and the first ever Roller Door Company to be awarded with ISO 9001:2015.

Job Role: IT Officer (System Support)

Location: Nawala Tagline: “Build Your Career With a Company That Builds the Future.”

Key Responsibilities

• Assist the IT System Administrator in ERP and other internal system management.

• Configure user roles, permissions, and system settings.

• Participate in system implementation projects, testing, and UAT sessions.

• Support daily system operations and data validation.

• Maintain system reports and documentation for system-related matters, management, and audits.

• Coordinate with departments and vendors regarding system requirements.

• Ensure backups and data integrity under HOD supervision.

• Provide L1/L2 support to users for system-related issues.

Job Requirements

• HND or equivalent qualification in IT, Computer Science, or a related field.

• Experience with ERP, inventory, or enterprise software systems.

• Understanding of Active Directory, backup procedures, and database basics.

• Strong problem solving and communication skills.

• Ability to work collaboratively and follow system administration protocols.

Why Join Us?

• Competitive Salary Package

• Career Growth Opportunities

• Collaborative Work Environment

• Training & Development

• Job Security & Stability

How to Apply

Interested candidates should send their CV with details of two non-related referees, contact details, and a passport-sized photograph to:

• Email: careers@elcardo.com

Contact Information

• Address: No: 42, Narahenpita Road, Nawala, Sri Lanka

• Tel: +94 71 307 3533

• Website: www.elcardo.com

• Follow Us: Facebook, Instagram, LinkedIn, YouTube

Note: Only shortlisted candidates will be informed of the outcome of their application.

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