Senior Process Associate

Senior Process Associate – Financial Services

Company Name: InfoMate (Pvt) Limited

Location: Colombo, Sri Lanka

Average Salary: LKR 85,000 – 135,000 per month (Estimated based on Sri Lankan BPM/Shared Services market data for Senior Associate roles with SAP expertise)

Company Description

InfoMate is a pioneer in shared services and a leading Business Process Management (BPM) company. As a fully owned subsidiary of John Keells Holdings PLC, we provide world-class Finance & Accounting, Back Office, HRO, and Payroll services to both local and global clients. Join our team to embark on an exciting career journey and reach greater heights in a dynamic professional environment.

The Role

We are seeking a high-performing Senior Process Associate to manage and drive the Accounts Payable (AP) function within our Shared Services framework. You will be responsible for ensuring operational excellence, maintaining strict accuracy levels, and leading a team to meet demanding global service standards.

Key Responsibilities

Operational Leadership & AP Management

• End-to-End Oversight: Manage the full Accounts Payable cycle, including high-volume invoice processing, 3-way matching, and payment runs.

• Process Execution: Process complex accounting transactions across AP, AR, GL, and Fixed Assets using SAP, ensuring total alignment with checklists and month-end closure protocols.

• SLA & Quality Control: Drive the team to deliver against established SLAs, KPIs, and quality targets, monitoring workflows to ensure no lapses in service.

Stakeholder Management & Reporting

• Global Liaison: Act as the primary point of contact for escalations, managing queries from global stakeholders and suppliers with professionalism.

• Data Analytics: Analyze performance metrics and prepare comprehensive dashboards and MIS reports for management review.

• Process Improvement: Proactively identify opportunities for automation, standardization, and process enhancements to drive efficiency.

Team & Compliance Management

• People Leadership: Lead and coach team members, managing performance and fostering engagement to achieve operational excellence.

• Governance: Ensure strict compliance with internal policies, financial controls, and audit requirements.

• Transitions: Support process migrations and maintain robust process documentation within the Shared Services framework.

Candidate Profile

Experience & Qualifications:

• Educational Foundation: A Degree in Finance/Accounting or a professional qualification (Part/Full) in CA, ACCA, CIMA, CMA, AAT, or CPA is mandatory.

• Professional Background: Minimum 2+ years of experience in Accounts Payable within a Shared Services or BPO environment.

• Technical Mastery: Hands-on experience with SAP is mandatory.

• Analytical Skills: Strong working knowledge of Advanced Excel and data analysis.

Core Competencies:

• Leadership: Proven experience in team handling with a focus on service excellence.

• Industry Context: Experience handling high-volume transactions for global stakeholders; prior exposure to the telecommunications industry is a distinct advantage.

• Communication: Excellent command of English, both written and verbal.

• Adaptability: Flexibility to work during intensive month-end close periods and the ability to thrive in a fast-paced environment.

How to Apply

If you are a finance professional with a passion for excellence and a drive for leadership, we want to hear from you.

Apply now to join InfoMate and be part of the John Keells Group legacy.

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