Executive – Quality Management System

Executive – Quality Management System

Location: Colombo, Sri Lanka

Job Identification: 2670

Discipline: Quality Assurance / Administration

Company: Hayleys PLC

The Role

We are seeking a versatile and detail-oriented Executive – Quality Management System to oversee our ISO standards and operational efficiency. This role is unique in its blend of technical quality management, sustainability coordination, and high-level administrative support. You will be instrumental in driving process improvements, ensuring compliance, and supporting the Marine Operations Division’s strategic goals.

Job Accountabilities

Quality & Process Improvement

• ISO Coordination: Maintain and coordinate the Quality Management System (ISO), overseeing both internal and external audits and reporting on system effectiveness to senior management.

• Operational Excellence: Support process improvement initiatives to enhance efficiency, control costs, and ensure rigorous compliance across all departments.

• SOP Development: Develop and implement Standard Operating Procedures (SOPs) to ensure seamless inter-departmental coordination.

• KPI Management: Monitor, measure, and report on organizational and departmental KPIs under the ICE framework, driving targeted improvements.

Sustainability & ESG

• Environmental Stewardship: Support sustainability and ESG initiatives, including data collection and reporting for the Carbon Intensity Indicator (CII) 2027 and UN Sustainable Development Goals (SDGs).

Administrative & Executive Support

• Marine Operations Oversight: Manage administrative functions for the Marine Operations Division, including the renewal of licenses, agreements, and insurance policies.

• Office & Vendor Coordination: Liaise with service providers and vendors, manage travel arrangements, and provide PA or front-office support as necessary.

• Executive Assistance: Assist the Director with the preparation of high-level reports, presentations, and publications, ensuring accurate meeting minutes and documentation.

Minimum Requirements

Education & Experience:

• Education: Bachelor’s degree in Business Management or an equivalent qualification from a recognized university.

• Experience: A minimum of 03 years of work experience in a similar capacity.

• Certifications: Professional certification in ISO 9001 (Lead/Internal Auditor), Lean, or Six Sigma is a distinct advantage.

Core Competencies:

• Technical Proficiency: Strong knowledge of Quality Management Systems and process improvement methodologies.

• Communication: Excellent interpersonal and communication skills with a high degree of attention to detail.

• Soft Skills: Proven ability to work under pressure, prioritize complex tasks, and maintain strict confidentiality.

• IT Literacy: Proficient in the MS Office suite for reporting and presentations.

How to Apply

If you are a quality-driven professional looking to make a cross-functional impact, please submit your application through the company careers portal.

We are an equal opportunity employer.

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