Director of Well-being – Bulgari Resort Ranfushi

Director of Well-being – Bulgari Resort Ranfushi

Company Name: Bulgari Hotels & Resorts (Marriott International)

Location: Ranfushi, Maldives

Average Salary: $72,000 – $105,000 per year (Expat package typically includes net salary, service charge, high-end housing, and travel allowance, consistent with Director-level roles in Maldivian ultra-luxury resorts.)

Job Summary

As the Director of Well-being, you will oversee the comprehensive operations of the spa and wellness facilities at the ultra-luxury Bulgari Resort Ranfushi. This executive role involves supervising all spa programs, salon services, fitness and wellness initiatives, and reception operations. You will act as a key department head, driving financial performance, cultivating a high-performing team, and ensuring the delivery of the timeless glamour and heritage associated with the Bulgari brand.

Key Responsibilities

Strategic Operations & Financial Management

• Departmental Oversight: Direct all spa areas, including skin care, massage, fitness, and reservations, ensuring seamless execution of services.

• Budgetary Control: Manage the spa budget, review operating statements, and control expenses related to amenities, linens, and professional products.

• Retail Management: Select vendors, manage contract agreements, and oversee product research, purchasing, and visual merchandising.

• Revenue Strategy: Monitor sales and payroll to meet or exceed revenue goals while maintaining competitive market positioning.

Sales, Marketing & Revenue Growth

• Promotional Strategy: Develop and manage spa promotions, holiday events, and co-op marketing efforts.

• Group Services: Create bespoke wellness experiences and gifting programs for group guests, including contract negotiations and custom invitations.

• Market Innovation: Identify and recommend new wellness products and service enhancements to stay ahead of global luxury trends.

Guest Experience & Service Excellence

• Hospitality Leadership: Exemplify elite customer service standards, creating an atmosphere of sophisticated luxury for all guests.

• Performance Improvement: Utilize guest satisfaction data and feedback to continuously refine service delivery and atmosphere.

Human Resources & Team Leadership

• Talent Development: Interview, hire, and train a world-class team of wellness professionals.

• Culture Building: Maintain an “open door” policy, fostering a collaborative and inclusive environment where employee contributions are celebrated and recognized.

• Performance Management: Establish business goals, conduct performance appraisals, and design development plans for direct reports.

Candidate Profile

Education & Experience:

• Option A: A 2-year degree in Business Administration, Hotel Management, or a related field, plus 4 years of experience in spa, guest services, or sales and marketing leadership.

• Option B: A 4-year bachelor’s degree in Business Administration, Hotel Management, or a related field, plus 2 years of experience in spa or luxury hospitality management.

Core Competencies:

• Luxury Mindset: Deep understanding of the ultra-luxury market and the high expectations of a global clientele.

• Financial Acumen: Proficiency in managing P&L statements, labor costs, and inventory control.

• Leadership: Ability to mentor a diverse team and maintain high levels of associate engagement.

• Detail-Oriented: Exceptional standards for facility cleanliness, equipment maintenance, and aesthetic presentation.

Why Join Bulgari Hotels & Resorts?

In partnership with the legendary Italian jeweler, Bulgari Hotels & Resorts offers a unique blend of timeless glamour and Marriott International’s global scale. At Ranfushi, you will be part of a team dedicated to providing a sanctuary of well-being in one of the world’s most exclusive destinations.

Marriott International is an Equal Opportunity Employer.

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