Digital Product Owner – Wholesale Banking

Digital Product Owner – Wholesale Banking

• Job Location: Dubai, United Arab Emirates

• Company Name: Commercial Bank of Dubai (CBD)

• Average Salary: AED 20,000 – AED 35,000 per month (Based on UAE market data for senior digital product management roles)

About CBD

Operating in the UAE for over 50 years, CBD is a cornerstone of the national economy, managing the requirements of major corporate entities. Recognized as the number one bank in the UAE on the Forbes 2022 list of “The World’s Best Banks,” we have transformed into a modern, award-winning institution known for our digital innovation and excellence in service.

Responsibilities

The Digital Product Owner holds end-to-end accountability across the Agile Product Lifecycle. You will be responsible for the strategic delivery of digital products and services tailored to our Wholesale Banking clients.

Product Strategy & Value Creation

• Roadmap Management: Define and maintain a clear, actionable product roadmap that aligns with the bank’s strategic objectives and business growth.

• ROI Focus: Assess product value and develop business cases to prioritize epics and stories that maximize ROI while delivering an optimum client experience.

Requirement & Backlog Management

• Stakeholder Collaboration: Partner with clients and internal teams (IT, Compliance, Operations, and Governance) to gather and prioritize complex requirements.

• Grooming: Actively manage and refine the product backlog, ensuring it reflects current user needs and business priorities.

Development & Design Oversight

• Feature Definition: Create concise user stories and acceptance criteria. Visualize the client journey to ensure the development team understands the product scope.

• UX & Quality: Collaborate with UX/UI designers and QA teams to uphold the highest standards of usability, accessibility, and quality.

• Lifecycle Management: Act as the primary point of contact for the engineering team, providing daily guidance and clarification throughout the development cycle.

Market Analysis & Performance

• Innovation: Conduct market research and competitive analysis to identify opportunities for differentiation and stay ahead of fintech trends.

• Data-Driven Optimization: Monitor KPIs and perform data analysis to drive continuous product iteration based on user feedback.

Leadership & Communication

• Team Management: Lead and mentor business analysts, ensuring effective task assignment and clear communication within the team.

• Executive Reporting: Effectively communicate progress and strategy to stakeholders at all levels, including senior leadership.

Requirements

Qualifications & Experience

• Expertise: 8–10 years of experience in Digital Banking, Mobile/Online Banking, or Digital Transformation, specifically within a Financial Services environment.

• Wholesale Banking: Proven track record in delivering wholesale solutions, including digital onboarding and ongoing due diligence (KYC/KYB).

• Agile Proficiency: Solid understanding of Scrum or Kanban methodologies and experience with tools like Azure DevOps.

• Regulatory Knowledge: Strong familiarity with the UAE regulatory landscape and compliance standards.

Skills & Competencies

• Education: Minimum of a Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.

• Change Agent: Ability to engage senior stakeholders to drive organizational change.

• Analytical Thinking: Excellent problem-solving skills with the ability to make data-driven decisions.

• Vendor Management: Strong ability to manage external partners to ensure the effective delivery of digital systems.

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