Credit Controller

Credit Controller

• Job Location: Colombo, Sri Lanka

• Company Name: John Keells Office Automation (Pvt) Ltd (JKOA)

Company Description

John Keells Office Automation (Pvt) Ltd (JKOA) is a 100% owned subsidiary of John Keells Holdings PLC, the largest listed conglomerate on the Colombo Stock Exchange. JKOA is the premier provider of office automation solutions in Sri Lanka, operating across the business vertices of copying, printing, mobile devices, computing, visual projection, and retail automation. Serving government bodies, private organizations, and NGOs nationwide, JKOA has built a reputation for innovative products from leading global brands and exceptional after-sales support for more than 30 years.

Job Responsibilities

• Reporting & Analytics: Prepare and maintain regular accounts receivable (AR), aging analysis, and collection performance reports for management review.

• Account Monitoring: Manage and monitor customer credit accounts closely to ensure the timely collection of outstanding balances.

• Cross-Functional Coordination: Coordinate division-wise debtor meetings with sales teams to review payment updates and proactively identify collection bottlenecks.

• Compliance: Ensure absolute compliance with internal corporate credit policies and external financial regulations.

• Dispute Resolution: Resolve customer billing disputes and account discrepancies in close collaboration with the Sales and Finance teams.

• Data Integrity: Maintain accurate, complete, and up-to-date customer credit and ledger records within the ERP system.

• Period Closing: Support month-end and year-end financial closing activities specifically related to accounts receivable.

• Risk Mitigation: Recommend corrective actions to reduce bad debt exposure, optimize credit risk, and improve company cash flow.

• Credit Assessment: Assess new and existing customer creditworthiness to set or review credit limits in strict line with company risk parameters.

Person Specifications (Requirements)

• Education & Qualifications: A Bachelor’s degree in Accounting & Finance, and/or a partial professional qualification from a recognized accounting body (e.g., AAT, CA Sri Lanka, CIMA, ACCA, or equivalent).

• Experience: Prior proven experience as a Credit Controller, Accounts Receivable Officer, or in a similar financial/collection role.

• Domain Knowledge: A strong foundational understanding of credit control procedures, financial risk assessment, and end-to-end AR processes.

• Technical Skills: Proficiency in MS Office applications, with an advanced command of MS Excel.

• ERP Exposure: Prior hands-on experience working with the SAP ERP system will be considered a distinct advantage.

• Core Competencies:

  • Excellent verbal and written communication alongside strong professional negotiation skills.

  • High attention to detail and sharp problem-solving abilities.

  • The capacity to work independently, manage stress, and consistently meet strict deadlines.

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